Leavenworth County offers toll-free number
Area residents no longer have to pay long-distance fees to reach Leavenworth County government offices. As a result of complaints from constituents, the county reinstated a toll-free number several months ago.
The toll-free number was originally dropped because it was cost prohibitive, according to Chuck Magaha, Leavenworth County Emergency Management Coordinator. Magaha said the new toll-free number is a result of a public service program with Southwestern Bell.
Magaha negotiated with Southwestern Bell for about eight months and the county met requirements to establish the new system.
"We had to meet 40 percent of our clientele calling long distance into the county system," said Magaha. "We covered that by far."
The Basehor Chamber of Commerce supported the return of the toll-free number. The Chamber conducted an informal petition drive by collecting signatures of area residents protesting the removal of the toll-free number.
The petition was presented to county commissioners.
By calling 800-250-2057, residents can reach 28 different departments such as county commissioners, county clerk, the treasurer's office, county shop or solid waste departments. Only residents in a 913 area code exchange can use the toll-free number. A small area in Reno Township has a 785 exchange, and can't use the toll-free number.
The toll-free number to the Leavenworth County Sheriff's Department was never discontinued.