Archive for Wednesday, August 12, 2009

Web maintenance takes down basehorinfo.com

August 12, 2009

Planned maintenance early today by Level 3 Communications, one of the vendors that provides Internet bandwidth to Sunflower Broadband, went awry Wednesday and hampered several local Web sites, including this one.

That unsuccessful maintenance has led to outages for Sunflower Broadband customers and prevented users outside of the Sunflower Broadband network from accessing basehorinfo.com, LJWorld.com, KUsports.com and other World Company Web sites. Users who subscribe to Sunflower Broadband can still access World Company sites. Some users may still have intermittent access problems as the outage persists.

Rod Kutemeier, Sunflower Broadband General Manager, said Level 3 is one of three bandwidth providers for Sunflower Broadband. The other two are still working but as bandwidth use peaks in the after-work hours, the two remaining Internet providers can't handle the traffic load. Kutemeier said Level 3 has been aware of the problem since early Wednesday morning and has been trying to find source of the problem all day.

Sunflower officials said the problem couldn't be addressed at the local level, but rather by Level 3.

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